Management Team
Wayne P. Colwell: President/CEO
Wayne has more than 29 years of experience in Direct Marketing. Wayne began his career with a Lawn & Garden equipment manufacturer that was utilizing a unique direct to consumer Direct Marketing model. Wayne helped launch both Inbound & Outbound Telemarketing functions that grew to $100+ million in sales.
Wayne went on to found Colwell & Salmon Communications, a Direct Marketing firm that provides Teleservices, Data Collection and Integrated Marketing Services to primarily the B2B market. Under his leadership, C&S developed a reputation for providing high quality Lead Generation targeting the SMB marketplace. In 2003, the company was acquired and Wayne continued on as President & CEO expanding C&S to include International Delivery & Marketing capabilities. After four years, Wayne decided it was time for a change and left C&S to pursue new challenges and opportunities. From this decision the Vision and in turn the creation of B2B MarketDirect was formed. Today, Wayne and his team look to utilize their long experience with lead, data and integrated services to assist companies in support of their business growth.
Denise E. Knaack: Vice President
Denise Knaack held various positions at the Division headquarters for True Temper, Inc., a manufacturer, responsible for Salary Administration, Recruiting, Employee Relations, Relocation Management, HRIS Management, and Employee Activity and Recognition Programs and offered support in Benefits Administration, Pension Administration, and Labor Relations for multiple locations across the U.S., Ireland and Malaysia for approximately 1200 employees. Due to several mergers and acquisitions, Denise worked for multiple parent organizations during her tenure including Allegheny International, Emhart Corporation and Black & Decker Corporation, helping to administer the subsequent policy changes.
Denise later joined Colwell & Salmon Communications, a marketing communications firm providing integrated direct marketing and full service market research services, where she held various positions in marketing and business development until her departure in 2007. In her last position as Vice President, New Business Initiatives and Premier Accounts, she was responsible for developing marketing campaigns for Colwell & Salmon, driving new onshore and offshore sales in both the B2B and B2C market segments and for managing and growing several key client relationships. Denise has extensive experience in managing key client relationships in consulting them in support of their marketing objectives, lead generation, data collection and database needs. In her role, Denise is responsible for Sales & Marketing and Client Services. Denise holds a B.S. degree in Business Administration from Clarion University.
Dawne Lagon: Director of Business Development
In her role as Director of Business Development, Dawne leads tactical marketing and business development activities focused on fostering growth for the Company.
Dawne brings more than 25 years experience in Client Relationship Management, Operations and Business Development to her role at B2B MarketDirect. Her experience spans a variety of industries including Technology, Telecommunications, Hospitality and Government. Prior to joining B2B MarketDirect, Dawne spent eight years at a leading Integrated Marketing Services company in various management positions, within client management, account management and business development.
Dawne has also spent time in the Telecommunications industry, Verizon (GTE Wireless), where she held positions within sales and business development. Dawne attended the University of Hawaii.
Roberta Riservato: Director of Finance
Roberta Riservato is the financial executive responsible for financial reporting, business analysis and overseeing the development of long-term business plans, budgets and forecasts. She is also responsible for Administration and internal control functions.
Roberta has extensive experience in Operations, Marketing Analysis, Operational Analysis, Finance and Accounting. Prior to joining B2B MarketDirect, she held various management and executive positions within the Manufacturing and Business Services sectors.
Travis Colwell: Account Manager
Travis Colwell has over 5 years of experience in the Business Lead Generation field. Most recently Travis served as an Account Manager for a direct marketing company.
In his role as an Account Manager, Travis is responsible for Client Services, including Account Management and Customer Service, and will also be responsible for overseeing website content and web service delivery. Travis holds a B.S. in Marketing/Management from Siena College.
Parul Gandhi: Service Delivery Manager
Parul has seven plus years experience in the teleservices industry working in an International environment as a Corporations Manager and has held Operations Management and Corporate Business Analyst positions.
In the Service Delivery Manager role, Parul is responsible for the Service Delivery of Telephone Data Collection, Vendor Management, Production Control, including Product Inventory Management, and Quality Assurance across all production methodologies.
